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Understand 6 minute read Lesson 5 of 19

Use Ports

Inspect every switch port, connected endpoint, negotiated link and PoE relationship.

IT teamMSP
Complete this lesson, then continue through the system0 of 19 completed

Outcome

Identify the exact port and impact before changing power or configuration.

Where to find it

Main navigation > Ports

Start here

Complete guide to Use Ports

When you do this

Use Ports when a wired device is offline, slow, drawing the wrong power or connected to an unexpected switch port.

What this means

Ports shows the physical edge of the network. It connects each switch port to its endpoint, link speed, PoE state and upstream path so you can distinguish a device problem from cabling, power or switch impact.

Before you start

  • Select the site and switch that physically serve the affected area.
  • Know the endpoint name, IP address or MAC address when possible.
  • Confirm the evidence time is current before touching power.

Do this step by step

  1. 1Find the endpoint in Port inventory and confirm the switch and port number.
  2. 2Compare the device identity, negotiated speed and current link state.
  3. 3Read PoE status to see whether power is enabled, delivered and within budget.
  4. 4Open Connection path to identify uplinks and downstream devices that could be affected.
  5. 5Use a supported Port action only after the target and impact are unambiguous.

How to know it worked

The expected endpoint is associated with the correct port and any action produces a current link, power and device result without affecting unrelated equipment.

If it does not work

  • If the endpoint is unidentified, compare MAC address and topology before acting.
  • If the link repeatedly negotiates below expectation, inspect the cable and endpoint capabilities on site.
  • If PoE budget is exhausted, moving or cycling one device may not solve the underlying capacity problem.

Important

Never power-cycle a port identified as an uplink or a port serving downstream infrastructure unless the full impact is understood and approved.

What you will see on this page

These are the exact AXORIK sections to look for. Read them in the order shown unless the complete guide directs you to a specific finding.

1

Port inventory

Lists switch, port number, connected device, link state and negotiated speed.

2

PoE status

Shows power mode, current draw and the available switch power budget.

3

Connection path

Identifies the upstream relationship and warns when the port may affect downstream devices.

4

Port actions

Provides supported inspection, locate, PoE cycle and configuration workflows when available.

Recommended workflow

Follow these steps in order. If a step is blocked, resolve it before moving to the next one.

1

Select the switch

Confirm that you are viewing the switch that serves the affected area.

2

Identify the endpoint

Match the port to a device name, IP, MAC and topology path.

3

Read link and power

Check state, speed, errors, PoE delivery, draw and evidence time.

4

Open the supported action

Use the exact port workflow only after the target and impact are clear.

Safety and interpretation

  • Never cycle an uplink without understanding downstream impact.
  • A disconnected port may be intentional.
  • Physical cabling faults require on-site work.

AXORIK Essentials lesson 5 of 19

Can you now explain when and why to use this feature?

Mark it complete only when you know where to find it, what its main sections mean and what the safe next step is.